Lori Bottrell. Lori is our Operations Director, Health Syndication. She is a research consultant with a specialization in project management, focus groups and analysis of qualitative data. Overseeing the day-to-day activities of fieldwork and specially trained in N6 software for qualitative analysis, Lori provides unique insights into our interview findings. She also interviews senior level respondents and opinion leaders and plays an active involvement with study design and development. Her scope of fieldwork spans national and international boundaries that often involves managing diversity in language, culture and business practices.  Over the last four years, Lori has participated in well over 30 projects at the Brondesbury Group, including a recent analysis of selected website content for themes in patient safety and risk for the Quality Health Network. In other sectors, recent studies Lori has worked on include Impact of Financial Institution Mergers, Triggering Events and Financial Literacy, Global Trade Services, and Evolving Needs of US Travel Agencies to name a few.

Shelley Perritt has worked in the Health Record field for 13 years, and has garnered an expansive knowledge of the retrieval, analysis and dissemination of clinical data. During her time working at a large regional hospital, she held a number of progressively responsible positions, culminating in the role of Data Analyst, and has a thorough knowledge and experience of all Health Records departmental job functions. Her work has included the refinement of data collection methodologies including the design and development of automated applications, as well as the management of data quality, starting from patient registration. She has a variety of experience as Data Analyst. She also has experience in the use of data in reports used within organizations, and from organizations to external agencies. Shelley has also lent her services to Health Record Operational reviews, focusing on Clinical Informatics and abstracting software.

Gail Hawley Knowles RN, BA (health studies), MHSC (management) is a consultant with The Brondesbury Group. Gail is a consultant in supportive care management with extensive oncology management experience. She is currently Program Manager, Sharbot Lake Family Health Team, and was previously Director, Patient Care at Durham Region Cancer Centre. She has three decades of experience in healthcare in both clinical and management positions. Over the last 20 years, she developed and directed a community oncology program that expanded to the regional oncology program. She facilitated a Cancer Care Ontario community initiative in symptom management under the Palliative Care Integration project. She also worked with the development of performance indicators both with a regional healthcare organization, and a provincial cancer care organization. She has consulted with an oncology pharma company in their supportive care management program well as conducting clinical trials review and analysis at a community oncology centre. 

Rani Srivastava RN, MScN, PhD. holds a Bachelor of Nursing Degree from Dalhousie University in Nova Scotia, a MScN from the University of Toronto and has recently completed her doctoral degree at the University of Toronto. The focus of her dissertation was on studying the Influence of Organizational factors on Clinical Cultural Competence. She is a nursing leader with experience in practice, academia, research, and consultation.  Rani is committed to integrating issues of cultural diversity, equity and access into day-to-day practice, at the individual as well as organizational level.  She has worked with regulatory and professional associations, such as the College of Nurses of Ontario and the Registered Nurses Association of Ontario to develop practice standards and position papers on issues of cultural competence, diversity, and racism. Rani has also worked with educational and social service partners to develop modules for cultural competence for nurse practitioners emergency room workers, and police services.  Rani has presented at numerous national and international conferences and has conducted workshops on cultural competence for a variety of groups in the health and social services sector.  An interactive style and honest exploration of the issues are two key characteristics of her presentations and workshops.

Ed Weinstein. Ed holds a PhD in Measurement & Evaluation (minor: Applied Statistics) from the University of Toronto. His thesis compared the value of mathematical models for real-world decision-making and this focus has continued. Ed’s training as an Industrial Psychologist (Ontario) helps him evaluate buyer behaviour. Ed began his career in measurement and research at the Sick Children's Hospital in Toronto as a Senior Systems Analyst for their Nursing Standards Project, where he developed quality and workload measurement tools. He has also worked in hospital laboratory services. His work in public policy research included projects on: setting admission standards for Health Services Programs; strategies for delivery of Home Care; and an assessment of the economic cost of motor vehicle injuries. Ed also completed a well-known opinion leader study on "The Future of the Hospital Sector in Canada" for the Royal Bank of Canada. He regularly works with major group insurers and has spoken several times at their conferences. Over the past 20 years, Ed has developed and executed more than 400 studies for clients around the world. His practice focuses on the future, both assessing market demand for products and identifying emerging trends and opportunities.

Linda Dignem. Linda brings a range of clinical and care management support experience. She recently worked in clinical decision support for a large community hospital group, focusing on support of pathway development, utilization review, internal project evaluation process facilitation, and chart audits. Her clinical experience has been in both acute and community care settings. Linda has completed a Masters of Health Studies.

Dr. Alan Monavvari (MD, MHSC, CPHQ) is both a physician and a healthcare administrator. Before working in Canada, Alan completed his medical training, followed by a neurosurgery residence in France. He has since earned his credentials as an International Certified Professional in Healthcare Quality and is completing a Master of Health Administration at the University of Toronto. Alan worked internationally as a bio-statistician for the WHO, and in France, consolidated five regional databases of a child cancer patient registry into a national database. In Canada, Alan helped create the Lakeridge-Osler benchmarking database in Ontario. While at St. Michael’s hospital in Toronto, he acted as a link between clinical and administrative personnel and helped introduce both case costing and a new corporate reporting system. Alan continues to bridge the gap between clinicians and administrators. His work now focuses on quality/performance improvement and utilization management.

Colleen Watson. Colleen combines over 25 years of background and experience in Medical Social Work, and Human Resources, Placement and Compensation. Colleen has over 20 years of business experience in Canada and in the U.S. She has held management positions at CIBC, American Express and Burns Fry Limited. As a Partner at Burns Fry, she was Vice-President and Director - Human Resources and a member of the Senior Planning Committee. Colleen brings expertise in planning for staffing at mid and senior levels of an organization.